Holchem delivers excellent customer service through a desire to exceed the expectations of our customers, building professional partnerships that focus on the needs of the client.
Our commitment to each and every customer is: 'we always do what we say we will do.'
Delivering high quality products and services tailored to a customer’s individual needs is hugely important, and we constantly review our activity to ensure we maintain the highest safety standards, whilst keeping environmental impacts to a minimum.
We look to build long term, long lasting relationships with our customers, ensuring a signature high quality performance at the lowest cost of clean.
Our staff are critical to our success and the basis for our growth into an industry leader and we recognise that our strength and growth is built on the hard work and skill of our team.
We strive to ensure our employees enjoy their work, and share the care for our customers’ needs and work hard to meet, and then beat, expectations.
We ensure that our products and processes are compliant with all the most up-to-date legislation and regulations, including those that impact directly on the chemical industry as well as our impact on the environment, with external monitoring as well as our own internal checks.
We ensure that Holchem always maintains the highest standards of integrity, assuring confidential information is never abused, avoiding misrepresenting the company or being misleading. Also, we do not accept gift or hospitality which may affect the ability for independent judgement.
We are committed to maintaining confidentiality in our business transactions, ensuring that this information is safeguarded and never utilised in ways which could negatively affect our clients, suppliers or associates.
Holchem complies with all relevant laws in any jurisdiction we carry out business in, never engaging in illegal activity whilst ensuring that all our business dealings meet the correct competition regulations.
We are focused on ensuring all legal obligations are met and all records which are submitted are accurate.