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Gateway and Gateway AC are Holchem's main Hygiene Mangement Systems used by over 1,000 customers on a daily basis.
A series of Instructional Videos have been prepared to systematically take you through the use of Gateway and to answer some commonly asked questions.
The videos can be viewed in the Downloads section under 'Video - Gateway Instruction Videos' or by clicking on the link above.
Legislation and codes of practice dictate that businesses must provide the cleaning instructions for all equipment and surfaces on site, including a system of control to show cleaning has been carried out according to the correct method.
Our hygiene management system is used for open plant cleaning and for Cleaning in Place (CIP). The system is tried and tested and complies with all known third-party standards and best practice.
Holchem provides a web based CIC creation and maintenance system that allows both ourselves and our customers quick access for easy creation and amending of the cleaning instruction card system; this system is called Gateway. It provides all cleaning instructions required to allow a business to successfully manage their hygiene operation.
Gateway allows users to add photos, cleaning frequencies, strip down procedures, key inspection points, chemicals and cleaning tools.
The Gateway brochure is available to Download
Gateway consists of two parts: Head Quarters (HQ) and Client.
The HQ module is where each individual site is created and where basic site and area information together with authorised users are activated. In addition, different authorisation levels are set up on the system for the client’s users.
The Client module is where the detailed information is entered creating each specific CIC. The Client module is used by our hygiene technologists to create the customer CICs. If the customer chooses to manage their own system they take control enabling an authorised site user to modify, add and delete CICs.
This Gateway function allows the user to view the following live documentation from Holchem:
Gateway only displays to the customer the Safety Data Sheets, Product Information Sheets and Disinfectant Tests Data for products that they buy from Holchem. This ensures the risk of selecting incorrect documentation is significantly reduced.
Gateway’s main function is the administration of Cleaning Instruction Cards, whereas Gateway AC® allows our customers to expand into the effective control of other aspects of their Hygiene Management System (HMS).
Gateway AC® provides the user with the ability to plan their hygiene programme for a rolling 12 months and create paper task sign off sheets or digitally record who completed the cleaning tasks.
The Planner module includes a calendar that provides the user with the ability to easily plan cleaning tasks throughout the year. Daily cleaning tasks are automatically planned by Gateway AC® and non-daily cleaning tasks can be dropped anywhere on the calendar and cascaded at the correct interval for the next 12 months. The Planner also allows cleaning tasks to be moved if the need arises, without impacting on future planned cleans.
The Task Control module allows the generation of accurate paperwork for signing off the planned cleans by the cleaning operative and the inspector. Alternatively, Gateway AC® users also have the option of being able to digitally record who completed the cleaning and inspection of items. If an item doesn’t meet the standards required, then a non-conformance can be raised, record why it failed and a reclean ordered. Gateway AC® also allows the recording of why a cleaning task wasn’t completed.
To ensure that all the collated information can be effectively interrogated and used to analyse the performance of a site’s hygiene function, each module is linked to the Management Reporting on Gateway AC®. This module can report on areas such as unplanned cleaning tasks, successful cleans, why cleans have been moved, who completes most successful cleaning tasks, etc.
Holchem’s Hygiene Technologist Team of seven are located throughout the UK and Republic of Ireland and can create the Cleaning Instruction Cards from scratch and support our customers in setting up Gateway AC® and train relevant users.
The Gateway AC® Tablet App allows cleaning tasks to be downloaded to one or several tablets, which can then be used to capture the sign off of these tasks ‘live’ on the factory floor. Users of the app can digitally sign off cleaning tasks as completed and checked, as well as take photos to prove something was cleaned on a date or for non-conformance purposes.
Once all the data has been captured on the factory floor and synchronised with Gateway AC®, it can be easily searched for and presented in reports on Gateway AC®.