Holchem's Dedication To Unrivalled Customer Service

Blog | 16 September 2016

No matter what industry you operate in delivering the best customer service is key to the success of the business. Here at Holchem ensuring that every customer experiences unrivalled customer service is at the heart of everything we do. When Anne and Steve Bell set up Holchem in 1982 not only did they want to supply high quality specialist cleaning products they wanted to deliver unrivalled customer service. This remains at the heart of what we do and we still are first and foremost a family company. 

Many of our customers have been with us throughout our 34 year history and the company ethos of ‘do what you say you are going to do’ has stood us in strong ground. Our team of 50 technical advisors from sales to scientists work closely with businesses to manage all aspects of hygiene solutions in specialised areas. Our 360° support service provides tailor made cleaning solutions that deliver real results to customers.

The family values that Steve and Anne Bell installed in the company are as relevant today as they were 34 years ago. They underpin everything we do in terms of delivering the best possible service as well as developing our workforce and minimising the impact our work has on the environment.